Fraud Prevention

Don't be a Money Mule

San Antonio Citizens Federal Credit Union wants to ensure the online protection of your personal and Account Information.  SACFCU will not ask you to submit personal or Account Information via email. If you ever receive an email appearing to be from SACFCU that asks for personal information such as your Account Number or Social Security Number, do not respond to the email. Please notify us immediately at memberservice@sacfcu.org.

Would you let a stranger look through your wallet or purse to get your personal information? No, of course not! Use that same caution and determination when you receive a call/text asking for information. They want to look in your wallet or purse – don’t let them. Your Personal Information is Valuable – Protect It! Social Security Number, Debit and Credit Card Numbers, Driver’s License Numbers. Those numbers belong to you and should be kept secure. Don’t disclose them via the phone or internet to someone you don’t know and didn’t initiate the call/text/email.

Protect yourself – become educated!  Visit the following resources for more information on phishing, online fraud, free credit reports, identity theft and much more.

CU*Secure
Internet Crime Complaint Center
Federal Trade Commission
Annual Credit Report

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